Privacy Policy
This Privacy Policy explains how nekofight.com ("Site", "we", "us", or "our"), operated by Neko Fight LLC, collects, uses, and shares your personal information when you visit our website, purchase products, use our services, or communicate with us (collectively referred to as the “Services”).
In this Privacy Policy, “you” or “your” refers to any user of our Services, including customers, website visitors, or individuals whose information we collect.
By accessing or using our Services, you acknowledge and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our Services.
Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our operations, legal obligations, or regulatory requirements. Any updates will be posted on this page with a revised effective date when required by law.
How We Collect and Use Personal Information
To operate our Services, we collect personal information from various sources depending on how you interact with us.
We use collected information to:
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Provide and improve our Services
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Process orders and payments
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Communicate with customers
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Comply with legal requirements
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Enforce our policies and Terms of Service
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Protect our rights, customers, and business operations
Types of Personal Information We Collect
Information You Provide Directly
When you interact with our Services, we may collect:
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Contact details such as name, email address, phone number, and mailing address
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Order details including billing address, shipping address, payment confirmation, and purchase history
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Account details including login credentials and account preferences
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Shopping activity such as viewed products, cart items, and wishlists
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Customer service communications and support requests
Providing certain information may be necessary to access specific features or complete transactions.
Automatically Collected Information (Cookies and Usage Data)
We automatically collect information related to your interaction with our Services using cookies and tracking technologies. This may include:
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IP address and device information
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Browser type and network connection details
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Website usage patterns and interaction data
Cookies help us enhance website functionality, remember preferences, and analyze performance.
Information from Third Parties
We may receive information from trusted partners and service providers, including:
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Shopify and website hosting providers
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Payment processors handling transaction details
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Advertising and analytics partners
Information collected from third parties is handled according to this Privacy Policy. We are not responsible for third-party privacy practices.
How We Use Your Information
Order Processing and Service Delivery
We use your personal information to:
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Process payments and fulfill orders
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Manage customer accounts
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Coordinate shipping, returns, and exchanges
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Enable product reviews and user engagement
Marketing and Promotions
We may use your information to send promotional emails, advertisements, or special offers. Marketing communications can be customized based on your interests and browsing activity.
Security and Fraud Prevention
We monitor account activity and transactions to detect fraudulent or unauthorized behavior. You are responsible for safeguarding your account credentials.
Customer Support and Communication
Your information allows us to respond to inquiries, provide assistance, and improve overall customer experience.
Cookies and Tracking Technologies
We use cookies to operate and enhance our website. Shopify-related cookie details are available at:
https://www.shopify.com/legal/cookies
You may disable cookies through your browser settings, although doing so may limit certain website features.
How We Share Personal Information
We may share personal information in the following situations:
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With service providers assisting in payment processing, order fulfillment, analytics, IT support, and shipping
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With marketing and business partners to deliver advertising and promotional campaigns
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With affiliates or corporate entities as part of normal business operations
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When required by law, legal proceedings, or regulatory authorities
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During business transfers such as mergers or acquisitions
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With your consent when using social media integrations or third-party services
We do not use sensitive personal information to infer personal characteristics about you.
User-Generated Content
If you submit reviews, comments, or public content through our Services, that content may be visible to other users. We cannot control how others use or protect publicly shared information.
Third-Party Websites
Our website may include links to external websites. We are not responsible for third-party content, security practices, or privacy policies. Users should review external policies before sharing personal information.
Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. Parents or guardians may contact us to request removal of a child’s information if submitted.
Data Security and Retention
We implement reasonable safeguards to protect personal information, but no online transmission or storage method is completely secure.
We retain personal information only as long as necessary to:
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Maintain accounts
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Provide Services
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Meet legal and regulatory requirements
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Resolve disputes and enforce policies
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
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Request access to collected data
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Request deletion of personal information
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Request correction of inaccurate information
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Request transfer of your personal data
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Opt out of targeted advertising or data sharing
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Restrict use of sensitive personal information
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Withdraw consent for data processing
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Appeal denied privacy requests
You may manage marketing communication preferences through unsubscribe options in emails.
We may request verification of identity before fulfilling privacy requests. Authorized representatives may submit requests on your behalf with proper documentation.
Complaints
If you have concerns about how we process your personal information, please contact us. If unresolved, you may have the right to file a complaint with your local data protection authority.
International Data Transfers
Your information may be stored or processed in countries outside your residence, including the United States. When transferring data internationally, we rely on legally recognized transfer mechanisms where required.
Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Email: support@nekofight.com
Company: Neko Fight LLC
Website: nekofight.com